Privacy Policy

Last Updated: June 10, 2025

Controller: Trade Learn Hub, Zelgstrasse 16, 8400 Winterthur, Switzerland

Overview

At Trade Learn Hub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

Information We Collect

Personal details: name, email, phone number (if provided)
Account data: username, password (securely hashed)
Course activity: progress, quiz results, forum participation
Payment information: handled by our secure payment provider
Usage data: pages visited, time on site, device and browser data
Communications: messages you send via our support channels or course discussions

Why We Collect It

We use your data to:
– Provide and manage your course access
– Process enrollments and payments
– Communicate course updates and support responses
– Enhance our platform’s features and usability
– Comply with legal and financial obligations

Data Security

Your information is stored on encrypted servers with strict access controls. We use industry-standard protections, including SSL/TLS encryption, regular security audits, and secure backups to prevent unauthorized access or data loss.

Third-Party Sharing

We do not sell or rent your data. We may share limited information with trusted partners—such as payment processors, analytics services, or email providers—under strict data processing agreements to support our operations.

Your Rights

You have the right to:
– Access the personal data we hold about you
– Correct or update inaccurate information
– Request deletion of your data (subject to legal requirements)
– Withdraw consent for marketing communications
– Object to certain processing activities
– Request portability of your data in a structured format

To exercise these rights, email us at support@tradelearnhubgo.com.

Data Retention

We retain your personal data only as long as necessary to fulfill our services, maintain your account, or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

Policy Updates

We may update this policy periodically. Changes will be noted by updating the “Last Updated” date above. Please review this page regularly for the latest information.